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Lane
Baldwin's
Core Specialties
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The
Music Industry
Lane's
consulting career began in the music industry, advising artists, club
owners and others in market growth and client service. He continues to
serve the music retail industry to this day.
From
2004-2009 he served as Special Projects Coordinator for Eden Electronics
providing all dealer training and in-store clinics and promotions. He
is currently the VP, Sales & Outreach for The Learning Dock, LLC,
publishers of Teach Me Bass Guitar, and VP, Sales & Relationships,
for David Nordschow Amplification.
Retail
Sales
Lane
continues to offer sales training to music stores via the Write Yourself
a Raise training system. He also conducts clinics on various
aspects of being a musician. E-mail for complete details.
Lane
first entered the clothing sales market as a teenager and has excelled
every step of the way. From his early years at prestigious Woodward &
Lothrop department store to his years with clothing giant Men's Wearhouse,
Lane has fine-tuned his sales and service methods to perfection.
Other
retail markets in which Lane has helped others succeed are:
- Pet products
- Furniture
- Computers
- Electronics
- Fine Jewelry
- Luggage/leather
goods
- Internet sales
Service
Industries
You
have to sell your service before you can provide it. And maintaining long-term
relationships with clients is essential to success. Lane has led hundreds
of service providers - from entertainers, to tradesmen, to business specialists.
Some of the areas in which Lane has worked are:
- Food service
- House painting
and restoration
- Bookkeeping/
Acounting
- Hospitality
- Pet training
- Moving &
storage
- Management services
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Ask
yourself these questions:
Do
you want to increase your sales while increasing customer
satisfaction?
Do
you want your employess to work in a fun, productive
and fulfilling environment?
Do
you want to spend less money and time recruiting and
training employees only to watch them burn out and move
on?
If
you answered yes to even one of these questions, Lane
Baldwin's Write Yourself a Raise sales training
is for you. Based on Lane's own True
Service sales philosophy and decades of experience,
Write Yourself a Raise will give your staff the
skills they need to be sales and service superstars!
A
Master's Course in Sales and Service
Lane
Baldwin is a master trainer, management expert and servant-leader
specializing in sales and customer service. He knows what
it takes to be the best, and he knows how to teach others
to excel, regardless of industry or market. Now you can
give your sales/service team the only training they'll
ever need to dramatically increase sales and enhance customer
service.
The
True Service philosophy is the foundation of the Write
Yourself a Raise training system. Lane's own
phenomenal success in a wide array of industries is based
on True Service, the ultimate in service-based sales.
Lane has offered training to businesses and organizations
of all sizes - from men's clothing giant Men's Wearhouse
and NAMM, the music industry's premier organization, to
mom-and-pop shops and one-man operations. Now your business
can benefit from Lane's knowledge gained from decades
of experience - and success!
For a FREE initial consultation,
send Lane an email now.
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Lane w/ Sammy Ash of mega-store Sam Ash Music. Sam Ash calls
Lane the best trainer they've ever had.

Lane at an in-store clinic for Eden Electronics. Founder
David Nordschow credits Lane with overhauling the company's
entire training program.

Lane with members of the Music123 sales staff, Lane has
trained at all three of the top Internet music sales companies.

At Alpha Music, Lane offered advice to aspiring professional
musicians.
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A
Modular Approach
Write
Yourself a Raise comprises several modules covering
all aspects of the sales relationship. Lane's training
begins with the moment a new customer walks into your
store - and it never ends. You'll cover everything
necessary to create and maintain strong, life-long relationships
with every customer.
Each
module stands on its own, allowing you to create a training
schedule to meet your budget and your time. Whether you
want a week-long intensive course with attendees split
into three shifts, or a rotation of single day sessions
throughout the year, the Write Yourself a Raise
series can be tailored just for you.
True
Service = True Success
Lane's
entire philosophy is based on this simple, yet profound,
equation. He knows - based on his own years as a top salesman
- that by offering the ultimate in customer service and
support, any business can dramatically increase sales,
maximize profits without cutting corners, create life-long
relationships with customers, and create a fun, productive
and fulfilling envirnoment for employees and customers
alike.
Your
customer service ethic is an outstanding example to others.
I hope that [others] will make the most of their opportunity
to study with a true customer service professional. - Tom
Ogles, Customer Relations Manager, Men's Wearhouse
An outstanding educator - one of the best there is. My students
love him every time he presents a workshop. - Roy Vogt,
Professor, Belmont Univ., Nashville
Lane
was awesome! Everyone was spell bound. - Dave Hofstedler
- Alpha Music
Lane
wrote and presented our in-house and dealer training, presented
our customer workshops, managed our customer and artist/edorser
relationships, and handled most of our corporate communications,
including our web sites. Thanks to his efforts, we doubled
our business in five years. We couldn't have done it without
him. - David (Eden) Nordschow - Eden Electronics
Two
helpings of sound business advice wrapped in a ton of fun.
Thanks so much! - Ralph Russo, Regional Manager, Men's Wearhouse
Your
abilities as a trainer and mentor have enabled [store] teams
to exceed their goals time and again. Your team building
skills allow you to create fun and fulfilling work environments
in which everyone
blends into a very powerful, cohesive
unit. - Larry Berkowitz, District Manager, Men's Wearhouse
I
am a customer for life. - Gary Cahn, National Strategies
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The
Secret Everyone Knows But Doesn't Use
Everybody
knows the Golden Rule, yet many salespeople don't follow
it as well as they could. In our search for maximum short-term
gain, we forget that slow and steady really does win the
race. Instead of considering the customer's needs, we think
of our own, but in very narrow terms of a short time frame
- this sale only. In so doing, we alienate the customer
and build a wall between ourselves and them; we create our
own highest barrier to success.
No
Arm Twisting - No Con Games
True
Service salespeople know that arm twisting and manipulation
work twice for each customer: first, when the customer is
conned into buying and, second, when the customer realizes
they've been taken advantage of and decides to never do
business with you again. That's why True Service is superior
to other sales philosophies, virtually guaranteeing every
prospect becomes a long-term customer and passionate evangelist
for your business - especially when combined with Lane's
Write Yourself a Raise sales training.
True
Service = True Fulfillment
An
interesting thing happens when a sales team begins to follow
the True Service philosophy: they discover that treating
people well not only pays better, it feels better
on a human level, too. As they begin to see the positive
impact they are having on customers' lives, salespeople
feel fulfilled in a way that cannot be matched by money,
no matter how much they make. They begin to realize the
truth that we find our greatest fulfillment in the service
of others.
As
customer relationships improve and sales increase, people
begin to enjoy work more on a social level. Attitudes improve;
mindsets are changed for the better. And everyone feels
the difference - especially the customers. As attitudes
improve and personal saitsfaction for a job well done increases,
sales continue to expand. It becomes a self-propelled cycle
of improvement that is only bound by one's own commitment
to service.
When
sales teams see the positive effect True Service has on
customers, they are proud of the help they have offered.
The feel better about themselves - and their job
- because they know they are positively contributing to
every customer's life. The job transforms from an inconvenient
necessity to something they look forward to every morning.
Just
imagine how much stronger your business will be when your
entire team looks forward to work and brings their absolute
best to the job every day, when customers can't wait to
buy from you again and tell all their friends about you.
Write Yourself a Raise sales training will
open a new door to profitability, sales growth and job satisfaction.
Best of all, your entire team will sleep better at night,
knowing they are serving others as they serve themselves.
Everything
Your Team Needs to be Superstars!
The
Write Yourself a Raise sales training system covers
everything from basic sales floor etiquette to advanced
traffic building concepts. From greeting, introduction and
interview techniques through basic sales process, consulting
vs. selling, closing techniques and add-on selling, to relationship
building concepts, building personal trade and much, much
more - even using 21st Century technologies the right
way to stay in touch with current customers and reach
out to new ones. Write Yourself a Raise will
give your staff all the tools they need to be Sales Superstars!
In
addition, Lane will custom-tailor your training program
to fit your special needs. While the The Write Yourself
a Raise concepts will work in any market and any
industry, each business requires a unique training strategy
that will address the areas which most require improvement.
Lane will work directly with you to create a customized
program to educate - and motivate - your sales force
to achieve new heights.
Follow
Lane's proven Write Yourself a Raise methods
and close more sales, increase your average ticket, capture
more sales per customer, and turn customers into your best
advertising.
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For a FREE initial consultation,
send Lane an email now.
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of Page ^
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Lane is
proud to support:

Lane is
the founder of:

Lane is
VP, Sales & Outreach for: 
Lane is
VP, Sales & Relationships for:
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